Digital Pacific Status

All Systems Operational

About This Site

Update Tuesdays

Scheduled Maintenance: To minimise disruption to your business we have consolidated system maintenance to Update Tuesdays. Learn More.

Personal and Business Hosting Operational

Reseller Hosting Operational

Dedicated Servers Operational

VPS Hosting Operational

Cloud Hosting Operational

Colocation Operational

Network Operational

DNS Cluster (NameServers) Operational

Digital Pacific Website Operational

Digital Pacific Client Area Operational

Technical Support (Tickets) Operational

Technical Support (Phone) Operational

SpamExperts Email Filtering Cluster Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 17, 2022

No incidents reported today.

Aug 16, 2022

Shared Hosting - SpamExperts Management Interface Maintenance

Completed - The scheduled maintenance has been completed.
Aug 16, 20:37 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 20:00 AEST

Scheduled - We will be conducting maintenance on our SpamExperts infrastructure, which will require downtime of the spam filtering management interface accessed by Shared Hosting customers from their cPanel accounts.
This will not impact spam filtering or email deliverability.

We anticipate the Spam Experts management interface to be offline for 30 minutes during this maintenance window.
Aug 16, 16:44 AEST

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

Domain maintenance

Completed - The scheduled maintenance has been completed.
Aug 6, 15:01 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 09:00 AEST

Scheduled - 3rd Party Provider - TPP Domains maintenance - between 9am to 3pm AEST on
6/08/2022

More info TPP status -
https://status.tppwholesale.com.au/incidents/ndljcnl1gflf

Domain registrations, transfers and renewals will automatically process
after the maintenance window is completed.

Name server updates/whois changes/domain lock+unlocking cannot be done
during maintenance. Please try again after 3pm.

If you have an urgent domain request that cannot wait until after 3pm -

please call
Aug 3, 17:54 AEST

Aug 5, 2022

No incidents reported.

Aug 4, 2022

Issues with ns1.auserver.com.au and ns2.auserver.com.au

Resolved - This incident has been resolved.
Aug 4, 14:04 AEST

Monitoring - The incorrect IP address had been removed and the correct IP addresses are back in place for the ns1.auserver.com.au and ns2.auserver.com.au nameservers.

It may take some time for this update to be correctly reflected across all DNS servers around the world.

We are monitoring the status of this issue and will provide further updates as needed.
Aug 4, 12:33 AEST

Identified - We have identified an issue with the ns1.auserver.com.au and ns2.auserver.com.au nameservers where an incorrect IP address is being returned by the com.au root DNS servers.

We are working with our domain partners to resolve this issue as soon as possible and will provide an update when more information is available.

Until a fix is available, you can work around this issue by setting up a white label name server pointing to the IP addresses 101.0.101.106 and 173.255.220.56

Please see the guide at https://support.digitalpacific.com.au/en/knowledgebase/article/how-to-set-up-white-label-name-servers-in-whm
Aug 4, 10:59 AEST

Aug 3, 2022

No incidents reported.