In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 15:16 AEDT
Scheduled - Our systems administrators will be performing live migrations for our Shared Hosting and Reseller Hosting servers.

The result of this work will include a hardware refresh of the underlying infrastructure, and servers being relocated to our Equinix SY5 Datacenter.

Customers may experience some service degradation for the duration of these migrations, however there is no expected downtime.

About This Site

Update Tuesdays


Scheduled Maintenance: To minimise disruption to your business we have consolidated system maintenance to Update Tuesdays. Learn More.

COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all Australian support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Digital Pacific

Personal and Business Hosting ? Under Maintenance
Reseller Hosting Under Maintenance
Dedicated Servers Operational
VPS Hosting Operational
Cloud Hosting Operational
Colocation Operational
Network Operational
DNS Cluster (NameServers) Operational
Digital Pacific Website Operational
Digital Pacific Client Area ? Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
SpamExperts Email Filtering Cluster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance Oct 26, 22:00 - Oct 27, 04:00 AEDT
Our network engineers will be performing network maintenance on Tuesday, 26th of October starting at 22:00 AEDT lasting up to 6 hours.

There may be a minor interruption to some services during this period of approx. 2 minutes while routes take alternative paths around the router undergoing maintenance.
Posted on Oct 19, 07:57 AEDT
Past Incidents
Oct 21, 2021

Unresolved incident: Hazard Notification - Shared and Reseller Hosting Server Migrations.

Oct 20, 2021
Completed - The scheduled maintenance has been completed.
Oct 20, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 18:00 AEDT
Scheduled - Our systems administrators will be performing live migrations for our Shared Hosting and Reseller Hosting servers.

The result of this work will include a hardware refresh of the underlying infrastructure, and servers being relocated to our Equinix SY5 Datacenter.

Customers may experience some service degradation for the duration of these migrations, however there is no expected downtime.
Oct 18, 17:06 AEDT
Oct 19, 2021
Completed - The scheduled maintenance has been completed.
Oct 19, 22:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:02 AEDT
Scheduled - Our systems administrators will be performing maintenance on the following server tonight between 22:00 and 22:30 AEST:

vmcp06.premium-hosting.com.au

As part of this maintenance, the server will be rebooted.
Oct 19, 12:31 AEDT
Resolved - This incident has been resolved.
Oct 19, 07:51 AEDT
Monitoring - We have identified some routing issues from international traffic to one of our public IP subnets.
We have taken steps to resolve this, and are monitoring the situation.
Oct 12, 10:03 AEDT
Oct 18, 2021
Completed - The scheduled maintenance has been completed.
Oct 18, 09:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:30 AEDT
Scheduled - Our systems administrators will be performing live migrations for our Shared Hosting and Reseller Hosting servers.

The result of this work will include a hardware refresh of the underlying infrastructure, and servers being relocated to our Equinix SY5 Datacenter.

Customers may experience some service degradation for the duration of these migrations, however there is no expected downtime.
Oct 15, 09:25 AEDT
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.