Resolved -
This incident has been resolved.
Jun 28, 13:27 AEST
Monitoring -
The server vmpl02.digitalpacific.com.au has been successfully rebooted and the load has normalised.
We are performing database consistency checks and will continue to monitor the server in the usual manner.
Jun 28, 08:36 AEST
Identified -
Be advised our internal monitoring has indicated that the Shared Hosting Server vmpl02.digitalpacific.com.au is currently experiencing high load.
This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.
As part of load reduction, vmpl02.digitalpacific.com.au will be rebooted.
Jun 28, 08:27 AEST
Resolved -
This incident has been resolved.
Jun 21, 20:22 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 21, 17:47 AEST
Investigating -
Be advised our monitoring has indicated that there is currently an issue accessing our primary company website (www.digitalpacific.com.au), as well as our ticket and billing portal (billing.digitalpacific.com.au)
This appears to be due to an issue with an upstream provider, however we are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Jun 21, 16:47 AEST