Monitoring - The reboot has been completed and VPSes are back online. Servers are currently being monitored to ensure normal operation has resumed.
Feb 08, 2023 - 11:35 AEDT
Investigating - Our systems administrators are performing an emergency reboot of the VPS host-node vps02.digitalpacific.com.au to resolve an issue on the underlying physical node.
We expect customer VPS's to be back on-line within 15 to 45 minutes.
Feb 08, 2023 - 11:05 AEDT
Monitoring - Our software providers have found a resolution for this issue, which has been applied to a majority of our Shared Hosting services as of 27/01/2023. If you are still experiencing an issue with repeated 503 issues on page load, please reach out to our support team with any relevant steps to replicate and we'll be happy to review.
Jan 30, 2023 - 17:04 AEDT
Identified - We are experiencing an issue where some cPanel Shared Hosting customer sites are returning a 503 error on some page loads. The issue has been identified and we are working with upstream software providers for a solution. We will update this status page as more information is available.
Jan 17, 2023 - 16:30 AEDT
Resolved -
This incident has been resolved.
Feb 4, 06:41 AEDT
Monitoring -
All affected customer servers are back online.
We will continue to monitor the status of all services in the usual manner.
Feb 4, 04:25 AEDT
Update -
Our administrators have replaced the failed equipment and are in the process of bringing the affected customer servers back online.
Feb 4, 03:50 AEDT
Identified -
Our monitoring has detected a networking device has gone offline. This has impacted a small number of customer-dedicated servers.
Feb 3, 23:54 AEDT