In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 23:00 AEDT
Scheduled - Technicians will be performing updates on the Digital Pacific website tonight.

We expect that there may be up to 30 minutes of website downtime during this process. The work will be performed between the hours of 23:00 and 00:00 AEST.

We will provide updates on our progress here during the maintenance

About This Site

Update Tuesdays


Scheduled Maintenance: To minimise disruption to your business we have consolidated system maintenance to Update Tuesdays. Learn More.

Personal and Business Hosting   ? Operational
Reseller Hosting   Operational
Dedicated Servers   Operational
VPS Hosting   Operational
Cloud Hosting   Operational
Colocation   Operational
Network   Operational
DNS Cluster (NameServers)   Operational
Digital Pacific Website   Under Maintenance
Digital Pacific Client Area   ? Operational
Technical Support (Tickets)   Operational
Technical Support (Phone)   Operational
SpamExperts Email Filtering Cluster   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Routine software updates will be applied to one of our border routers. Traffic will be diverted to another border router during the maintenance, no customer impact is expected.
Posted on Feb 5, 05:15 AEDT
To ensure the ongoing stability and security of our network, routine software updates will be applied.

While every effort will be taken to minimise impact to customer traffic, we estimate there could be up to 2 x 2 minute interruptions to traffic flow during this time.
Posted on Feb 5, 05:43 AEDT
As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, we will be performing maintenance on the following VPS Hypervisor:

kvsrv001.lin.oa.apdcsy1.digitalpacific.com.au

As part of the maintenance Systems Administrators will be performing upgrades to the VPS Hypervisors to improve ongoing stability and performance of the infrastructure.

During the maintenance window, each VPS will be cleanly shut down and will remain offline for less than 60 minutes as the hypervisor is being worked on. Access to your virtual server and associated services will be interrupted during the time.
Posted on Feb 19, 10:35 AEDT
Past Incidents
Feb 19, 2019
Resolved - This incident has been resolved.
Feb 19, 06:13 AEDT
Update - Our admins have discovered an issue with MySQL and are currently working on a solution,
Feb 19, 03:47 AEDT
Monitoring - The system check has finished and the server is now coming back up.
Feb 19, 03:30 AEDT
Investigating - We have performed an emergency reboot on vmres12.auserver.com.au and forced system check which is taking place.
Feb 19, 03:21 AEDT
Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Completed - The scheduled maintenance has been completed.
Feb 14, 08:35 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 08:00 AEDT
Scheduled - Our Technical Operations team will be rolling out the latest updates to our Mail Servers. This will ensure an ongoing smooth and highly secure email experience for web hosting customers. The scheduled maintenance window will impact the mail server configuration on the following servers:

vmcp55.digitalpacific.com.au
vmcp56.digitalpacific.com.au
vmcp57.digitalpacific.com.au
vmcp58.digitalpacific.com.au
vmcp59.digitalpacific.com.au
vmcp61.digitalpacific.com.au
vmcp62.digitalpacific.com.au
vmcp63.digitalpacific.com.au
vmcp64.digitalpacific.com.au
vmcp65.digitalpacific.com.au
vmcp66.digitalpacific.com.au
vmcp68.digitalpacific.com.au
vmres01.auserver.com.au
vmres02.auserver.com.au
vmres03.auserver.com.au
vmres04.auserver.com.au
vmres05.auserver.com.au
vmres06.auserver.com.au
vmres08.auserver.com.au
vmres09.auserver.com.au
vmres10.auserver.com.au
vmres11.auserver.com.au
vmres12.auserver.com.au
vmres13.auserver.com.au
vmres14.auserver.com.au
vmres15.auserver.com.au

NOTE: These changes may cause old, outdated, and insecure mail clients to stop working.

There will be a short downtime window of 10 minutes, affecting SSL connectivity for mail services (POP and IMAP). This will have zero impact to mail delivery (SMTP) both inbound and outbound. The updates only impact how your email software connects to your hosting. There is no possibility of your actual email files being affected.

All customers should be using the latest version of their preferred mail client to avoid any potential issues. Upgrading also provides enhanced security, improved software functionality and capability. We recommend checking to see if your email software has any available updates.

If you have any questions or concerns about the mail server maintenance or experience any mail issues, you can call a technician at anytime. Our 100% Australian based call centre is available 24/7 on 1300 MY HOST (694 678).
Feb 13, 15:57 AEDT
Feb 13, 2019
Completed - The scheduled maintenance has been completed.
Feb 13, 09:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 08:00 AEDT
Scheduled - Our Technical Operations team will be rolling out the latest updates to our Mail Servers. This will ensure an ongoing smooth and highly secure email experience for web hosting customers. The scheduled maintenance window will impact the mail server configuration on the following servers:

vmcp27.digitalpacific.com.au
vmcp28.digitalpacific.com.au
vmcp29.digitalpacific.com.au
vmcp30.digitalpacific.com.au
vmcp31.digitalpacific.com.au
vmcp32.digitalpacific.com.au
vmcp33.digitalpacific.com.au
vmcp34.digitalpacific.com.au
vmcp36.digitalpacific.com.au
vmcp37.digitalpacific.com.au
vmcp38.digitalpacific.com.au
vmcp39.digitalpacific.com.au
vmcp40.digitalpacific.com.au
vmcp41.digitalpacific.com.au
vmcp42.digitalpacific.com.au
vmcp43.digitalpacific.com.au
vmcp44.digitalpacific.com.au
vmcp45.digitalpacific.com.au
vmcp47.digitalpacific.com.au
vmcp48.digitalpacific.com.au
vmcp49.digitalpacific.com.au
vmcp50.digitalpacific.com.au
vmcp51.digitalpacific.com.au
vmcp52.digitalpacific.com.au
vmcp53.digitalpacific.com.au
vmcp54.digitalpacific.com.au

NOTE: These changes may cause old, outdated, and insecure mail clients to stop working.

There will be a short downtime window of 10 minutes, affecting SSL connectivity for mail services (POP and IMAP). This will have zero impact to mail delivery (SMTP) both inbound and outbound. The updates only impact how your email software connects to your hosting. There is no possibility of your actual email files being affected.

All customers should be using the latest version of their preferred mail client to avoid any potential issues. Upgrading also provides enhanced security, improved software functionality and capability. We recommend checking to see if your email software has any available updates.

If you have any questions or concerns about the mail server maintenance or experience any mail issues, you can call a technician at anytime. Our 100% Australian based call centre is available 24/7 on 1300 MY HOST (694 678).
Feb 12, 16:19 AEDT
Completed - The scheduled maintenance has been completed.
Feb 13, 02:25 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 01:00 AEDT
Scheduled - Routine software updates will be applied to one of our border routers. Traffic will be diverted to another border router during the maintenance, no customer impact is expected.
Feb 5, 05:06 AEDT
Feb 12, 2019
Completed - The scheduled maintenance has been completed.
Feb 12, 08:49 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 08:00 AEDT
Scheduled - Our Technical Operations team will be rolling out the latest updates to our Mail Servers. This will ensure an ongoing smooth and highly secure email experience for web hosting customers. The scheduled maintenance window will impact the mail server configuration on the following servers:

vmcp01.premium-hosting.com.au
vmcp03.premium-hosting.com.au
vmcp01.digitalpacific.com.au
vmcp03.digitalpacific.com.au
vmcp04.digitalpacific.com.au
vmcp05.digitalpacific.com.au
vmcp07.digitalpacific.com.au
vmcp08.digitalpacific.com.au
vmcp09.digitalpacific.com.au
vmcp10.digitalpacific.com.au
vmcp11.digitalpacific.com.au
vmcp12.digitalpacific.com.au
vmcp13.digitalpacific.com.au
vmcp14.digitalpacific.com.au
vmcp15.digitalpacific.com.au
vmcp16.digitalpacific.com.au
vmcp17.digitalpacific.com.au
vmcp18.digitalpacific.com.au
vmcp19.digitalpacific.com.au
vmcp20.digitalpacific.com.au
vmcp21.digitalpacific.com.au
vmcp22.digitalpacific.com.au
vmcp23.digitalpacific.com.au
vmcp24.digitalpacific.com.au
vmcp25.digitalpacific.com.au
vmcp26.digitalpacific.com.au

NOTE: These changes may cause old, outdated, and insecure mail clients to stop working.

There will be a short downtime window of 10 minutes, affecting SSL connectivity for mail services (POP and IMAP). This will have zero impact to mail delivery (SMTP) both inbound and outbound. The updates only impact how your email software connects to your hosting. There is no possibility of your actual email files being affected.

All customers should be using the latest version of their preferred mail client to avoid any potential issues. Upgrading also provides enhanced security, improved software functionality and capability. We recommend checking to see if your email software has any available updates.

If you have any questions or concerns about the mail server maintenance or experience any mail issues, you can call a technician at anytime. Our 100% Australian based call centre is available 24/7 on 1300 MY HOST (694 678).
Feb 11, 16:58 AEDT
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019
Resolved - This incident has been resolved.
Feb 6, 08:47 AEDT
Monitoring - Our system administrators have rebooted vzsrv08.vps.apdcsy1.digitalpacific.com.au and are monitoring the node.
Feb 6, 05:48 AEDT
Investigating - Our monitoring has alerted us to an issue on the VPS node vzsrv08.vps.apdcsy1.digitalpacific.com.au, Our system administrators are currently investigating
Feb 6, 05:14 AEDT
Feb 5, 2019

No incidents reported.