This incident has been resolved.
Oct 9, 15:25 AEDT
The server vmcp25.digitalpacific.com.au is now online, and undergoing database consistency checks.
Oct 9, 15:09 AEDT
The following servers are now online and operational. We are running database consistency checks and continuing to monitor them.
The following server is booting and will be online shortly:
Oct 9, 15:04 AEDT
We have identified the cause of the high load / unavailability of the following servers and are working to resolve the issue as soon as possible.
We will provide an update when there is a significant change in the situation.
Oct 9, 13:52 AEDT
This issue is now also affecting the following server:
We are continuing to investigate the root cause.
Oct 9, 13:11 AEDT
Be advised our internal monitoring has indicated that the following Shared Hosting servers are currently unavailable/experiencing high load:
This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.
We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Oct 9, 13:03 AEDT