All Systems Operational

About This Site

Update Tuesdays


Scheduled Maintenance: To minimise disruption to your business we have consolidated system maintenance to Update Tuesdays. Learn More.

COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all Australian support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Digital Pacific

Personal and Business Hosting ? Operational
Reseller Hosting Operational
Dedicated Servers Operational
VPS Hosting Operational
Cloud Hosting Operational
Colocation Operational
Network Operational
DNS Cluster (NameServers) Operational
Digital Pacific Website Operational
Digital Pacific Client Area ? Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
SpamExperts Email Filtering Cluster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Resolved - This incident has been resolved.
Jul 23, 15:41 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 14:51 AEST
Update - We are continuing to investigate the issue with the highest priority.

Further updates will be provided in 60 minutes, or if there is a significant change in the situation.
Jul 23, 13:51 AEST
Investigating - Be advised our internal monitoring has indicated that our DNS resolution is currently in a degraded state.

This may be impacting access to websites, email services, etc.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Jul 23, 12:52 AEST
Completed - The scheduled maintenance has been completed.
Jul 23, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:02 AEST
Scheduled - As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, our systems administrators will be performing maintenance a small number of servers tonight outside of business hours.

All clients affected by this maintenance have been directly notified via email.

This will involve powering off the service to perform the required maintenance. Note, the service will be unavailable during this period.

Maintenance Start Date & Time (AEST): Thursday 22nd July, 2021 22:00
Maintenance End Date & Time (AEST): Friday 23rd July, 2021 02:00
Expected Downtime: Up to 60 minutes

We will post updates on this maintenance via this statuspage as required.
Jul 21, 15:31 AEST
Jul 22, 2021
Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 01:12 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:00 AEST
Scheduled - Our network engineers will be performing routine network maintenance this coming Tuesday the 20th of July starting at 23:00 AEST and lasting up to 1 hour.

Firmware updates will be applied to our distribution layer switches to ensure the continued security and reliability of our network.

A short interruption of no more than 1 minute to both public & private networking in our syd1 data centre is expected.

In the event that we need to rollback, another interruption of 1 minute could occur.
Jul 14, 00:34 AEST
Jul 20, 2021
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021
Completed - The scheduled maintenance has been completed.
Jul 14, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 AEST
Scheduled - Our network engineers will be performing network maintenance this coming Tuesday the 13th of July (2021) starting at 22:00 AEST and lasting up to 2 hours.

There will be a short interruption of no more than 1 minute to the private/backup network.

We will provide updates on our progress here during the maintenance as needed.
Jul 10, 01:58 AEST
Jul 13, 2021
Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.