All Systems Operational

About This Site

Update Tuesdays


Scheduled Maintenance: To minimise disruption to your business we have consolidated system maintenance to Update Tuesdays. Learn More.

COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all Australian support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Digital Pacific

Personal and Business Hosting ? Operational
Reseller Hosting Operational
Dedicated Servers Operational
VPS Hosting Operational
Cloud Hosting Operational
Colocation Operational
Network Operational
DNS Cluster (NameServers) Operational
Digital Pacific Website Operational
Digital Pacific Client Area ? Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
SpamExperts Email Filtering Cluster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, we will be performing maintenance on the VPS Hypervisor kvsrv018.lin.oa.syd1.digitalpacific.com.au

As part of the maintenance Systems Administrators will be performing upgrades to the VPS Hypervisors to improve ongoing stability and performance of the infrastructure.

During the maintenance window, each VPS will be cleanly shut down and will remain offline for less than 60 minutes as the hypervisor is being worked on. Access to your virtual server and associated services will be interrupted during the time.
Posted on Jun 21, 11:15 AEST
Past Incidents
Jun 23, 2021

No incidents reported today.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Completed - The scheduled maintenance has been completed.
Jun 16, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 AEST
Scheduled - Our systems administrators will be performing maintenance on the following server tonight between 23:00 and 23:30 AEST:

vmres17.auserver.com.au

As part of this maintenance, the server will be rebooted.
Jun 16, 14:32 AEST
Resolved - This incident has been resolved.
Jun 16, 10:23 AEST
Monitoring - Please be advised that we have been alerted to an issue with email delivery for some hosts that reside on our address space.

Please see the following link for details:

https://support.digitalpacific.com.au/en/knowledgebase/article/outgoing-mail-rejected-by-uceprotect-level-3-faqs-dp

We are closely monitoring this situation, and taking the appropriate action for any service that violates our terms and conditions.
Jun 9, 08:00 AEST
Jun 15, 2021
Completed - The scheduled maintenance has been completed.
Jun 15, 22:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 22:02 AEST
Scheduled - Our systems administrators will be performing maintenance on the following server tonight between 22:00 and 22:30 AEST:

vmcp05.premium-hosting.com.au

As part of this maintenance, the server will be rebooted.
Jun 15, 11:58 AEST
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 22:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:00 AEST
Scheduled - Our systems administrators will be performing maintenance on the following servers tonight between 22:00 and 22:30 AEST:

vmcp06.premium-hosting.com.au
vmcp80.digitalpacific.com.au

As part of this maintenance, the servers will be rebooted.
Jun 11, 09:27 AEST
Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - We have been monitoring this situation and services have remained stable. This incident is now resolved.
Jun 9, 16:18 AEST
Monitoring - We have identified an issue with an upstream provider. Services have returned to normal and we are monitoring the situation.
Jun 9, 13:38 AEST
Investigating - We are currently investigating a networking incident which has caused some packet loss to services.
Jun 9, 13:29 AEST
Resolved - This incident has been resolved.
Jun 9, 15:51 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 15:25 AEST
Identified - Be advised our internal monitoring has indicated that the Premium Hosting server vmcp07.premium-hosting.com.au is currently experiencing high load.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Jun 9, 14:53 AEST