These listed shared servers will undergo reboots during this time for scheduled maintenance. The downtime for each host is not expected to be greater than 5 minutes. vmcp07.digitalpacific.com.au vmcp22.digitalpacific.com.au vmcp37.digitalpacific.com.au vmcp40.digitalpacific.com.au
Jan 22, 10:59 AEDT
Internal procedures have been updated to mitigate the risk of this recurring during future scheduled maintenance.
Jan 16, 15:42 AEDT
Our systems administrators have finished confirming that fixes have been applied to all servers.
Our technicians are progressively double-checking all sites to ensure they are operating as expected.
Jan 16, 13:13 AEDT
Our systems administrators have rectified the issues on the majority of servers and are actively working to resolve any remaining issues.
Technicians are also double-checking that affected sites are now operating as expected.
Jan 16, 11:58 AEDT
Following scheduled maintenance this morning, our systems administrators have observed an unexpected impact to a subset of websites hosted on these servers. Symptoms appear as 500 / 503 errors.
Our systems administrators have identified the cause of this and processes are currently being executed to rectify the issues as quickly as possible.
Thank you for your patience while we work to resolve this.
Jan 16, 10:12 AEDT
Technicians are currently investigating issues affecting site access with the Reseller servers:
We expect that there may be up to 10 minutes of downtime for IMAP and POP which will prevent mail from being accessed. SMTP will not be affected and mail will continue to be sent and received during the downtime.
This outage will occur once for each server during the maintenance window.
Jan 10, 11:57 AEDT
The MySQL check on vmcp52.digitalpacific.com.au has been completed. This incident is now resolved.
Jan 9, 19:10 AEDT
The server has been brought back online and the root cause of the issue is being investigated. A MySQL check is running to ensure database consistency.
Jan 9, 19:02 AEDT
A shared hosting server vmcp52.digitalpacific.com.au is currently offline after failing to boot. This server is undergoing a root filesystem check to bring it back online.
Jan 9, 18:48 AEDT