All Systems Operational

About This Site

Update Tuesdays


Scheduled Maintenance: To minimise disruption to your business we have consolidated system maintenance to Update Tuesdays. Learn More.

COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all Australian support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Digital Pacific

Personal and Business Hosting ? Operational
Reseller Hosting Operational
Dedicated Servers Operational
VPS Hosting Operational
Cloud Hosting Operational
Colocation Operational
Network Operational
DNS Cluster (NameServers) Operational
Digital Pacific Website Operational
Digital Pacific Client Area ? Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
SpamExperts Email Filtering Cluster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our systems administrators will be performing maintenance on some of the Shared Hosting Servers on the night of Thursday 21st January between 22:00 and 00:00 (AEDT). As part of this maintenance, the following servers will be updated to MariaDB 10.2:

vmcp01.digitalpacific.com.au
vmcp02.digitalpacific.com.au
vmcp03.digitalpacific.com.au
vmcp04.digitalpacific.com.au
vmcp05.digitalpacific.com.au

We expect less than 60 minutes of downtime during the maintenance window.

We will provide updates on our progress here during the maintenance as needed.
Posted on Jan 19, 14:53 AEDT
Past Incidents
Jan 20, 2021

No incidents reported today.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021
Resolved - This incident has been resolved.
Jan 17, 01:38 AEDT
Identified - Our administrators have located a hardware issue, and are in the process of resolving it.
Jan 16, 22:23 AEDT
Investigating - We are currently investigating this issue.
Jan 16, 21:17 AEDT
Jan 16, 2021
Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Completed - The scheduled maintenance has been completed.
Jan 13, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:00 AEDT
Scheduled - As part of our ongoing commitment to ensure all of our servers are operating and maintained to the highest of performance levels, we will be performing maintenance on the following VPS Hypervisor:

kvsrv001.lin.oa.apdcsy1.digitalpacific.com.au

As part of the maintenance Systems Administrators will be performing upgrades to the VPS Hypervisors to improve ongoing stability and performance of the infrastructure.

During the maintenance window, each VPS will be cleanly shut down and will remain offline for less than 60 minutes as the hypervisor is being worked on. Access to your virtual server and associated services will be interrupted during the time.
Jan 6, 11:27 AEDT
Jan 12, 2021
Completed - The scheduled maintenance has been completed.
Jan 12, 01:15 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 01:00 AEDT
Scheduled - Our systems administrators are currently performing emergency maintenance on vmres18.auserver.com.au.
Jan 11, 10:46 AEDT
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021
Resolved - This incident has been resolved.
Jan 6, 01:24 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 6, 00:10 AEDT
Investigating - We are currently investigating an issue relating to a DDOS attack, the impact level is not fully known at this time.
Jan 5, 23:47 AEDT