Hazard Notification - SAN Maintenance

Scheduled Maintenance Report for Digital Pacific

Completed

The scheduled maintenance has been completed. All servers affected by the unexpected downtime are now back online.

This included:

sh31-eqx3-syd
vmcp08
vmcp24
vmcp25
vmcp35
vmres02
vmres06

We apologise for the downtime and will review our procedures to ensure this is avoided in the future.
Posted Oct 17, 2019 - 04:00 AEDT

Update

Some servers are currently running a mandatory file system check before they boot, this has delayed their boot time.
Posted Oct 17, 2019 - 03:40 AEDT

Update

The problem has been remediated and the affected servers are coming back online.
Posted Oct 17, 2019 - 03:27 AEDT

Update

A small number of servers have become unresponsive during this maintenance, we are investigating.
Posted Oct 17, 2019 - 03:01 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 17, 2019 - 02:00 AEDT

Scheduled

Our systems administrators will be performing scheduled maintenance of the SAN arrays which power our Shared Hosting and Reseller Hosting clouds.

Customers may experience slower than usual service times for a period of no longer than 10 minutes. All servers will stay on-line for the duration of this maintenance.
Posted Oct 15, 2019 - 15:22 AEDT
This scheduled maintenance affected: Personal and Business Hosting and Reseller Hosting.