This incident is related to a recently identified security vulnerability in cPanel & WHM login. cPanel would release a new security patch tonight to fix all the identified vulnerabilities and we have planned to install the same on all our servers as soon as released.
For self-managed VPS and Dedicated Servers, we recommend running the force upcp script (cPanel version update script) after 12:30 PM EST.
Given the nature of this vulnerability, and our immediate priority is to secure data and prevent any impact, we are blocking certain access (WHM/cPanel/Webmail) temporarily, until further notice.
Your email functionality continues to work (IMAP/POP), we request to use email clients to access your emails in the meantime.
We will keep this post updated once we install the patch on respective servers. Thank you for your understanding and support.
Posted May 08, 2026 - 16:59 AEST
This incident affects: Personal and Business Hosting, Reseller Hosting, Dedicated Servers, and VPS Hosting.