Our engineering team has completed the necessary corrective actions, and services have now been restored. All impacted servers are back online and operating normally.
We sincerely apologise for the disruption and thank you for your patience while we worked to resolve this matter.
Posted Sep 30, 2025 - 10:59 AEST
Update
The restoration of servers vmcp07.premium-hosting.com.au and vmcp74.digitalpacific.com.au has been completed successfully. All services on the servers have resumed and are functioning normally.
Restoration of vmcp84.digitalpacific.com.au is still in progress. We will keep you updated on their status.
Posted Sep 26, 2025 - 11:08 AEST
Update
The restoration of server vmcp93.digitalpacific.com.au has been completed successfully. All services on the server have resumed and are functioning normally.
Restoration of the other servers is still in progress. We will keep you updated on their status.
Posted Sep 24, 2025 - 11:52 AEST
Update
The restoration of server vmpl03.digitalpacific.com.au has been completed successfully. All services on the server have resumed and are functioning normally.
Restoration of the other servers is still in progress. We will keep you updated on their status.
Posted Sep 24, 2025 - 07:48 AEST
Update
The restoration of server vmres18.auserver.com.au has been completed successfully. All services on the server have resumed and are functioning normally.
Restoration of the other servers is still in progress. We will keep you updated on their status.
Posted Sep 24, 2025 - 04:56 AEST
Update
The restoration of server vmres21.auserver.com.au has been completed successfully. All services on the server have resumed and are functioning normally.
Restoration of the other servers is still in progress. We will keep you updated on their status.
Posted Sep 23, 2025 - 11:08 AEST
Update
Update: Our team is currently working on restoring the affected services. We appreciate your patience and will provide further updates as soon as more information is available.
Posted Sep 22, 2025 - 13:57 AEST
Identified
The issue has been identified and is being worked on.
Posted Sep 22, 2025 - 11:18 AEST
Investigating
We are aware of an issue that is preventing some customers from viewing their websites or accessing account manager.
Our teams are engaged and working to ensure a prompt resolution. We apologize, and appreciate your patience while we work on this issue.
This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.