Service Interruption - Reseller Hosting Server - vmres06.auserver.com.au
Incident Report for Digital Pacific
Resolved
This incident has been resolved.
Posted Oct 09, 2019 - 15:48 AEDT
Monitoring
Both servers are now online, we are currently running database checks.
Posted Oct 09, 2019 - 14:55 AEDT
Identified
We have identified the cause of the high load / unavailability of the following servers and are working to resolve the issue as soon as possible.

- vmres06.auserver.com.au
- vmres02.auserver.com.au

We will provide an update when there is a significant change in the situation.
Posted Oct 09, 2019 - 13:53 AEDT
Investigating
Be advised our internal monitoring has indicated that the Reseller Hosting server vmres06.auserver.com.au is currently experiencing high load.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

Additionally this may be impacting access to the WHM Control panel.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Posted Oct 09, 2019 - 13:04 AEDT
This incident affected: Reseller Hosting.
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