Service Degraded - DNS Resolution

Incident Report for Digital Pacific

Resolved

This incident has been resolved.

Posted Jul 23, 2021 - 15:41 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 23, 2021 - 14:51 AEST

Update

We are continuing to investigate the issue with the highest priority.

Further updates will be provided in 60 minutes, or if there is a significant change in the situation.

Posted Jul 23, 2021 - 13:51 AEST

Investigating

Be advised our internal monitoring has indicated that our DNS resolution is currently in a degraded state.

This may be impacting access to websites, email services, etc.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Posted Jul 23, 2021 - 12:52 AEST

This incident affected: DNS Cluster (NameServers).