Service Interruption - Shared Hosting Servers

Incident Report for Digital Pacific

Resolved

This incident has been resolved.

Posted Feb 14, 2020 - 13:00 AEDT

Monitoring

These servers have been brought back online and we are running MySQL checks to ensure database consistency.

Posted Feb 14, 2020 - 12:19 AEDT

Identified

Be advised our internal monitoring has indicated that the Shared Hosting servers,
vmres01.auserver.com.au
vmcp20.digitalpacific.com.au
are currently unavailable.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Posted Feb 14, 2020 - 12:06 AEDT

This incident affected: Personal and Business Hosting and Reseller Hosting.