This incident has been resolved.

These servers have been brought back online and we are running MySQL checks to ensure database consistency.

Be advised our internal monitoring has indicated that the Shared Hosting servers,
vmres01.auserver.com.au
vmcp20.digitalpacific.com.au
are currently unavailable.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.